Privacy Policy

Who we are

In this privacy policy references to “we”, “us”, “our” and “FitKid” are to FitKid Ltd. References to “our Website” or “the Website” are to www.fitkid.co.uk Please click here to read more about FitKid and what we do.

What information we collect and how

The information we collect via the Website may include.

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, emails, location etc. In addition, if you order from us, your credit card details and your delivery details will be collected. These details are passed to our accounts system and are not available to any other parties other than our Payment Provider, who will not use your details for any other reason than processing your order.

2. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

3. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

4. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws.

In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out of receiving this information in future.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes or pass on or sell your details.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:

Privacy, FitKid Limited. Arena Business Center, Holyrood Close, Poole, Dorset, BH17 9FL

Security Policy

At FitKid, we are aware of, and take very seriously, the security and privacy issues surrounding the use of payment facilities via the Internet.

Your online purchase from us will take place manually once we have allocated stock, and the goods are ready to ship. You can have confidence that our online purchasing facilities are secure and safe to use.

If you have any concerns regarding the security of this site please email enquiries@fitkid.co.uk

Contact Us

Feel free to contact us with any questions or complaints you may have regarding our website or any other related topic, Monday - Friday 9am- 5pm GMT. Calls are charged at normal rates.

Telephone: +44 (0) 870 085 1000
Email: enquiries@fitkid.co.uk

Or write to us at: FitKid Limited, Arena Business Center, Holyrood Close, Poole, Dorset, BH17 9FL.
We will get back to you as soon as possible to answer your query.

Applicable law

These Terms and Conditions and any contract between us shall be governed by and interpreted in accordance with English Law and the English courts shall have jurisdiction over any disputes between us.

Statutory Rights

These terms and conditions are in addition to your statutory rights as a consumer, which remain unaffected.

Third Party Sites / Links

This Site may contain hyperlinks to websites operated by other parties. FitKid is not responsible for the availability or content of any third party websites or material you access through this site and they are not covered by our Privacy Policy. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. FitKid does not endorse and is not responsible or liable for any content, advertising, products, services or information on or available from third party websites or material (including payment for and delivery of such products or services). FitKid is not responsible for any damage, loss or offence caused by or, in connection with, any content, advertising, products, services or information available on such websites or material. Any terms, conditions, warranties or representations associated with such dealings, are solely between you and the relevant provider of the service.

Links to this site must be direct to any complete content page (and not any part of a page) within FitKid.co.uk and must not be viewed within the pages of any other site. FitKid disclaims all liability for any legal or other consequences (including for infringement of third party rights) of links made to this site.

Links do not imply that FitKid endorses, is affiliated or associated with any linked site, or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorised to use any trademark, trade name, logo or copyright symbol of FitKid or any of its affiliates or Partners.

Cookies

“Cookies” are small pieces of information that a web site transfers to your computer’s hard disk for record-keeping purposes. We use cookies within the product ordering process to allow the shopping basket to function. These cookies always expire within 24 hours and hold no personally identifiable information.

Most browsers are set to accept cookies. If you prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of a website’s functionality if you do so.